Hello — I’m Emmitt Houston, Founder of EH Consulting.

I was born and raised right here in Milwaukee, and my journey into technology started long before IT was a career path for me. At Washington High School, I had a computer teacher named Mr. Joseph Kmoch, who completely changed my life. His classroom is where I first learned to think critically, experiment, and stay curious — whether it was learning HTML, fixing computers, or writing tiny programs on an old Atari computer he gave me.

That curiosity pushed me to build my first computers as a teenager, ride the bus across town to a local shop called PC‑Data for help, and eventually land my very first job repairing PCs. That shop — and the people there — taught me what excellent service looks like and how to take care of people when they’re stressed about their technology.

From there, I worked at Best Buy in the early days (before Geek Squad existed), where I learned how to help people without ever talking down to them — something that still shapes how I work today.

Service, Discipline, and Learning to Take Care of People

At age 18, I joined the Marine Corps Reserves and served from 1998–2005 as an 0331 Machine Gunner. I trained hard, learned leadership, and had experiences that shaped my discipline, my character, and my commitment to others. I was promoted to Corporal in 2004 and volunteered in community outreach like Toys for Tots and funeral honors.

My time in the Marines gave me thick skin, humility, and a deep sense of responsibility — all of which I bring to my work today.

Building a Career in IT, One Step at a Time

After the Marines, I worked at UPS, Best Buy, Multicultural Community Services, Xerox, and then spent years at IBM repairing everything from servers to storage devices. In those roles, I learned how to solve real‑world problems for real people and consistently earned 90–100% customer satisfaction.5

Every job taught me something valuable:

• How to troubleshoot under pressure

• How to help people who feel overwhelmed by technology

• How to train, teach, and guide others

• How to listen

• How to care

Those skills led me to the University of Wisconsin–Milwaukee, where I’ve supported faculty, staff, students, departments, and now serve as an Apple Device Management Engineer — building automation, managing Mac fleets, writing scripts, and improving the day‑to‑day experience for real people who rely on technology to do their jobs.

Why I Started EH Consulting

In 2019, a close friend asked if I could help her set up computers for a brand‑new nonprofit she had just started. That moment brought everything full circle — teaching, supporting, solving problems, and helping people feel confident with their technology. That experience is what sparked EH Consulting.

I realized there were so many small teams in Milwaukee — clinics, nonprofits, small businesses — who didn’t have an internal IT person, and who just needed someone honest, dependable, and skilled to help them reduce the friction they were facing every day.

So I made a decision:

I would focus on serving teams of 1–20 people.

Not large organizations.

Not dozens of clients at once.

Just the right number of small teams I can support personally and effectively.

My Mission

Over the last 20+ years, I’ve repaired systems, trained teams, mentored students, modernized devices, and helped hundreds of people regain confidence in their technology.

Today, through EH Consulting, I bring that same hands‑on experience and care to small teams right here in Milwaukee.

My mission is simple:

Reduce your IT friction so you can focus on your mission.

If you’re a small business, clinic, or nonprofit with 1–20 people and you want reliable, secure, down‑to‑earth IT support from someone who actually listens — I’d be honored to help.